Are your Products Natural?
We work hard to find high quality all natural ingredients for our products. All of our products are made with organic ingredients and are cruelty free. We do not use any harmful preservatives in our products.
Where is the company located?
We are located in Houston, TX
Are your products made in the USA?
Yes, our products are made in small batches in Houston, Texas
Is this a black owned business?
Yes. Lavish By Liv Cosmetics is a black owned and woman owned business.
What is the best way to contact you?
The best way to contact us is through email via our contact form.
Can I make a change to my order?
Once an order is submitted through the online store, it cannot be changed.
The incorrect address was entered, what’s the next steps?
We encourage you to verify all information prior to submitting your order. Lavish By Liv Cosmetics is not responsible for packages incorrectly delivered due to missing or invalid address information provided at the time of purchase. If you enter the wrong address you may email us the correct address along with your order number. If your order has not been shipped yet we will correct the issue.
What do I do if I am dissatisfied with my product?
If you are dissatisfied with your products, please send an email via our contact form along with your order number and what product you are dissatisfied with and why.
What products are suitable for use on babies?
Our Sea Moss Infused Whipped Body Butter can be used on Babies. We do not recommend the use of our other body butters or body oils on babies because they contain fragrance. Those products can be used on children 1 year of age and older.
What products can men use?
All of them. Our products are not exclusive to one gender. Everyone deserves great skin.
What products should I use for dark spots and hyperpigmentation?
Kojic Acid Spot Serum, Turmeric Root Beauty Bar and Turmeric + Brown Sugar Face and Body Scrub.
What Products should I use for eczema?
Sea Moss + Honey Beauty bar and Sea Moss Infused Whipped Body butter. If your skin is not sensitive to fragrance you may also use any of our other Whipped Body Butters as well as our Luxe Body Oils.
What should I use for wrinkles/aging?
Retinol + Hyaloronic Youth Serum
What should I use for acne?
Any face product from our Sea Moss Collection.
Do you use preservatives in your products?
We do not use harmful preservatives, chemicals or parabens in any of our products. However, all of our products that contain water have skin safe preservatives in order to prevent bacteria from growing in them. Preservatives are used at 1-5% depending on the preservative’s suggested usage amount. Our oil based products do not have preservatives in them. All ingredients are listed in our product descriptions.
What is Ethylhexylglycerin?
Ethylhexylglycerin is a skin safe preservative derived from vegetable glycerin.
What Is Phenoxyethanol?
Phenoxyethanol is a preservative found naturally occurring in green tea and chicory. According to the Cosmetic Ingredient Review, when used in concentrations of 1% or less, phenoxyethanol in skin care is safe.
What is DL-Panthenol?
DL-Panthenol also known as "ProVitamin B5", is a common ingredient in skincare products that moisturizes and helps keep skin soft, smooth and healthy. It also acts as an anti-inflammatory by stimulating your skin's healing processes.
What is EDTA?
EDTA (ethylenediamine tetraacetic acid) is a skin safe preservative used in many natural cosmetic brands to prevent the growth of bacteria, yeasts, and mold in products.
What is Niacinmide?
Niacinamide, is a form of vitamin B-3 that can help reduce inflammation and hyperpigmentation, smooth your overall skin texture, and brighten your skin.
What is Guar Gum?
Guar Gum is 100% natural and made from Guar Beans. It acts as a thickener, emulsifier stabilizer and conditioning agent in skincare products.
What is Kojic Acid?
Kojic acid is an all-natural compound derived from fungi. Kojic acid is used in skin-lightening products because it inhibits the production of melanin and fades pigmentation such as sun spots, age spots and dark spots
What is Hyaluronic Acid ?
Hyaluronic acid is a sugar molecule found naturally in the skin. It increases hydration in the skin, which can keep your skin looking fresh, full, and bouncy. Hyaluronic acid helps skin stretch and flex and reduces skin wrinkles and lines. Hyaluronic acid is also proven to help wounds heal faster and can reduce scarring.
What is Retinol?
Retinol is a form of vitamin A and is an antioxidant that helps improve skin’s natural turnover. It improves wrinkles and fine lines and can help clear acne.
What is Sea Moss?
Sea moss( aka Irish moss) is a species of red algae found on the Atlantic shorelines of North America, Europe and the Caribbean Islands. It is known as a super-food because of its many health benefits. Its high vitamin and mineral content along with its ability to help the skin retain moisture make it a super-ingredient for skin care products as well. Its high sulfur content helps decrease excessive production of sebum (oil) in skin. Its also contains calcium, magnesium, potassium, vitamin A and vitamin K- all ingredients that help reduce wrinkles, hydrate the skin and protect from environmental elements.
How should I store my butters?
Our butters should be stored in a cool and dry place. We do not use any synthetic stabilizers or beeswax in our butters. As a result, our butters are sensitive to hot temperatures and will begin to melt if not stored properly. If your butter does melt you can place it in the refrigerator and it will become solid again. the texture of the butter will be slightly different but you may use it just as before.
Do you offer wholesale?
If you have a brick and mortar store and would like to carry our products please contact us via the contact form for consideration. Please include your store address ,website and social media accounts for consideration as well as what products you are interested in.
Do you offer private label?
No, we do not offer our products for private labeling.